Your team on call. Real results. Zero hiring overhead.
Small businesses struggle to find the right expertise when they need it, afford it, and avoid the slow contracting process to get it. Second Shift solves that.
Here's how it works: Pick the plan that matches what you need most, and get full, no-questions-asked access to everyone on that team — not a single freelancer, not a rigid project contract, but a dedicated team that already knows your business and your software.
The Three Plans
Choose the operational focus you need today. Gain instant access to a full team of specialists under a single, flexible monthly credit balance.
RUN IT
GROW IT
THE WHOLE SHIFT
How Credits Work
Transparent billing designed around real business needs. You only pay for what you use, your balance never vanishes, and there are zero surprise overages.
Starting Package
Get started with $100 for 10 Credits on base plans ($150 on The Whole Shift). Credits are drawn down as services are performed.
Live Meter & Zero Overage
Track balance anytime with a live usage meter. When credits run low, you get notified to pause or top up — no silent overage charges, ever.
True Rollover Protection
Unused credits roll over automatically. You are only charged what's needed to refill back to your subscribed balance each month.
10% Subscription Discount
Credits in your monthly subscription are discounted 10% versus one-off purchases. Subscribe to your expected monthly volume to maximize savings.
15-Minute Increments
Usage is measured in precise 15-minute increments (rounded after the first 15 min). Basic tasks run ~1 Cr/hr, advanced controller/dev run 2+ Cr/hr.
5-Day Plan Flexibility
Busy season coming up? Adjust your subscribed credit amount up or down at any time with just 5 days' notice before your billing date.
Understanding Rollover & Monthly Refills
See how your subscription automatically adjusts so you never pay for credits you don't need.
| Scenario | Subscribed Balance | Credits Used in Month | Unused Balance Rolled Over | Charged Next Month | New Month Starting Balance |
|---|---|---|---|---|---|
| Example 1: Standard Usage Full plan utilization |
$100 (10 Credits) | 10 Credits ($100) | 0 Credits ($0) | $100 (Full Refill) | $100 (10 Credits) |
| Example 2: Under-Usage Rollover Lighter month; unused balance saved |
$100 (10 Credits) | 6 Credits ($60) | 4 Credits ($40) | $60 (Refill to $100) | $100 (10 Credits) |
| Example 3: Ad-Hoc Top-Up + Rollover Prepaid extra credits carried forward |
$100 (10 Cr) + $50 Ad-Hoc (5 Cr) = $150 | 12.5 Credits ($125) | 2.5 Credits ($25) | $100 (Base Refill) | $125 (10 Cr Refill + 2.5 Cr Rollover) |
Built for Busy Trade Businesses
Get the specialized back-office and marketing bandwidth you need to scale profitably without the overhead or friction of traditional hiring.
Expertise at Your Call
Whether you need dispatch scheduling adjusted, complex controller-level payroll reconciled, or an SMS marketing campaign deployed, you get immediate access to the exact specialist required without having to search, interview, or hire.
Priced by Need
Traditional full-time hires or fixed retainer agencies bill you regardless of volume. With Second Shift, your credits scale precisely with your real-world task volume, and unused hours roll forward automatically.
Instant Ramp-Up
Because we built and support your mXP platform, our team steps right into your existing workflows. No lengthy onboarding, no software orientation, and no explaining your trade processes to a stranger.
In-House Caliber, Fractional Cost
Gain senior-level bookkeeping, software administration, and growth marketing capabilities without the overhead of salaries, benefits, payroll taxes, equipment, or management distraction.
This isn't outsourcing. It's your own team, just bigger.
Compare Second Shift to what you're actually choosing between — hiring in-house, a marketplace freelancer, or going without.
Already in Your Software
Because Second Shift is part of myServiceForce, our team already knows mXP inside and out. No onboarding delays, no access workarounds, and no weeks spent learning your dispatch board or price book.
Certified QuickBooks Specialists
We've been an Intuit QuickBooks Solution Provider since 2011. Your bookkeeping is managed by professionals who understand trade-specific charts of accounts, job costing, and payment reconciliation.
No Long-Term Contracts
Scale support up during your peak season and back during slower months with simple 5-day notice. No hiring headaches, payroll tax overhead, or employee churn.
One Accountable Partner
Software, bookkeeping, payments, and marketing under one roof. One company is accountable for the entire stack — you never get bounced between disconnected third-party vendors.
Common Questions from mXP Owners
Clear, straightforward answers about adding Second Shift services to your myServiceForce account.
No. Second Shift works on top of whatever mXP plan you currently have with zero changes to your core software subscription.
Any unused credits automatically roll over into the next month. When your monthly billing occurs, you are only charged the amount necessary to refill your credit balance back to your subscribed level (e.g., if you have 4 credits remaining on a 10-credit plan, you are only charged for 6 credits).
You will receive an automatic notification before your balance reaches zero. You can choose to pause services until the next billing cycle or purchase additional credits on demand. We never charge silent overages.
No freelancers. All work is handled directly by myServiceForce's specialized team members who already understand mXP, field service dispatching, QuickBooks Online sync, and trade-specific marketing workflows.
Yes. You can start with either the Run It ($100/mo) or Grow It ($100/mo) plan, and upgrade to The Whole Shift ($150/mo) or adjust your monthly credit balance at any time with 5 days' notice before your billing cycle.
Tasks are measured in 15-minute increments (rounded up or down after the initial 15 minutes). Routine tasks like general administration and basic bookkeeping are charged at 1.0 Credit/hr, while advanced services like custom development, marketing setup, and controller/payroll services are charged at their published rates (1.5 to 4.0 Credits/hr).
Get your evenings back with Second Shift.
Tell us which operational or growth tasks you want handled, and we'll connect you with the right team.