myServiceForce mXP vs. Jobber
Jobber is genuinely good software — that's why you chose it. But its pricing is built for the solo operator you were, not the crew you're becoming. Every hire, every feature, every tier is a step up the ladder. Here's the honest math on graduating — without the graduation tax.
Updated July 2026 · Jobber figures from its published pricing and public reviews
Hiring your first employee forces Jobber's Individual plan into a Team plan — more than 4x overnight. On mXP, hiring changes nothing: $0, unlimited users.
A growing team on Jobber's Grow plan with AI Receptionist ($99) and Marketing Suite ($79) — before $29/seat overages. All included in mXP's free platform.
Where Jobber's dispatch calendar starts to strain, per its own users — and where industry guidance says to move on. mXP is built for the 3–20 tech shop.
The ladder you climb — and the one you don't
Credit where due: Jobber publishes every price. Here's what those published prices add up to as a business grows, next to a platform with no software bill.
| Your situation | Jobber (published rates) | myServiceForce mXP |
|---|---|---|
| Solo operator | $39/mo Core — honestly a fair deal | $0 — and you'll grow into the rest |
| You hire your first employee | $169/mo Team minimum — a 4x jump on day one | $0 — hiring changes nothing |
| Crew of 5, needing job costing & 2-way texting | $349/mo Grow Team (those features aren't in Connect) | $0 — included |
| Answer every call + marketing | +$99/mo AI Receptionist +$79/mo Marketing Suite = $527+/mo | Included AI-assisted comms & texting · reputation module from $40 |
| Crew grows past 10 | +$29/user/mo — or $599 Plus; 20 people = $744/mo base | $0 — unlimited users, forever |
| Features Jobber doesn't have | Third-party marketplace tools reported at $400–$1,000+/mo | POs, commissions, projects, warranty work — built in |
| Growing 8-tech shop, 3-year software total | ~$19,000+ (Grow Team + AI + Marketing) | $0–$4,344 (optional support + migration) |
How mXP is free: the platform is funded by integrated card processing at standard competitive rates — a cost you pay any processor. Keep your own processor for $50/mo. Jobber rates from its published pricing as of July 2026; verify at getjobber.com. Card processing fees apply on both platforms at each company's standard rates.
The deep comparison
✓ full support · ~ partial or tier-limited · ✗ not available. Jobber earns real checkmarks here — the differences cluster exactly where businesses grow.
| Capability | Jobber | myServiceForce mXP |
|---|---|---|
| Pricing & growth | ||
| Published pricing | ✓Every plan and add-on public — genuinely rare | ✓Every price public, including our one fee |
| Cost of hiring | ✗$39 → $169 at hire #1; $29/user past plan caps | ✓Unlimited users at $0 |
| Feature access by tier | ~Job costing, 2-way SMS, custom quotes gated to Grow; AI & marketing as add-ons below Plus | ✓Full platform free; optional modules published from $40 |
| Contract terms | ✓Month-to-month available; annual saves ~35% | ✓Month-to-month everything |
| Mobile & ease of use | ||
| Mobile apps (both platforms) | ✓Strong parity: ~4.4 Android / 4.8 iOS, offline mode | ✓Full iOS/Android parity with offline sync |
| Setup time | ✓1–3 days, widely praised | ✓Days, with guided imports; white-glove optional |
| Customer self-service portal | ✓Client Hub — a genuine strength | ✓Self-booking against real availability, quotes, payments |
| Running a bigger crew | ||
| Dispatch at scale | ~Users report the calendar strains past 5–8 active trucks | ✓Multi-view calendars, batch dispatch, map & resource views, custom filters |
| Custom job statuses & fields | ~Custom fields on Grow and up | ✓Fully custom statuses & fields, single or batch updates |
| Purchase orders & vendor management | ✗ | ✓PO creation from office or field, vendors synced to QuickBooks |
| Commissions | ✗ | ✓Custom commission systems & reporting |
| Equipment / asset history | ~Limited — a documented gap for commercial trades | ✓Equipment logs in service history, custom forms & checklists |
| Accounting & payments | ||
| QuickBooks Online sync | ✓Reliable 2-way sync — a praised strength | ✓True 2-way sync incl. deposits, bundles, outstanding balances |
| Integrated payments | ✓2.9% + $0.30 card · 1% ACH (US/CA/UK) | ✓Standard competitive rates — and processing is what makes the software free |
| Communications & AI | ||
| 2-way customer texting | ~Grow tier and up | ✓Included — live inbound with photos & files |
| AI call answering / reception | ~$99/mo add-on; included only at $599 Plus | ✓AI-assisted communications standard, not a paid add-on |
| Review capture & marketing | ~$79/mo suite (or $29–39 per module) below Plus | ✓Automated review requests from $40; campaign tools optional |
| Third-party & warranty work | ||
| Home-warranty network management AHS and similar dispatch networks | ✗No dedicated module | ✓TPM: separate work-order flows, custom statuses, 20+ networks |
Sources: Jobber's published pricing pages, public app-store ratings, and public user reviews as of July 2026 — figures change; verify current listings. mXP capabilities from the current platform release.
When to stay. When to graduate.
We'll say what other comparison pages won't: for the business Jobber was built for, Jobber is a good choice. The question is whether you're still that business.
Stay on Jobber if…
- You're a solo operator and plan to stay that way — the $39 Core plan is a fair deal
- You run 1–2 techs, mostly residential quick-turn work, and the current tier covers you
- You love the Client Hub and your customers do too — it's genuinely well built
- You're not feeling the seat fees, the add-ons, or the dispatch screen yet
Graduate to mXP when…
- You're hiring — and a 4x price jump for employee #1 feels like a penalty for growing
- You're quoted the Grow tier just to get job costing and 2-way texting
- The add-ons ($99 AI + $79 marketing) push your bill past what the software's worth
- Your dispatch board is getting crowded past 5+ trucks
- You need POs, commissions, equipment history, or warranty-network work — Jobber ends where those begin
- You'd rather fund software through processing you already pay than through tiers
Moving up without missing a beat
No contracts to escape — Jobber's month-to-month terms make timing simple. The work is in the data, and we've made that our job.
Import what exports
Customers, price book, team directory, and active jobs come out of Jobber as clean CSV files. We map, de-duplicate, and import — usually inside two days.
Recover what doesn't
Completed work orders, job photos, notes, and signed forms can't be bulk-exported from Jobber. Our historical-record recovery rebuilds your service history so years of work aren't left behind. Stored cards can't transfer either (industry rule) — customers re-enter them in seconds via secure branded links.
Run in parallel, then switch off
New work starts in mXP immediately; in-flight Jobber jobs finish where they started. When the last invoice settles, cancel the subscription — month-to-month means no drama.
Graduating from Jobber — FAQ
Is Jobber bad? Should I regret choosing it?
Will I lose my job history when I leave Jobber?
What happens to my clients' saved cards and recurring plans?
How can mXP be free when Jobber charges $169–$599?
You've outgrown the starter software. Not the budget.
Bring your Jobber plan and your crew size to a 20-minute call — we'll show you the same operation, more platform, at $0.
Start your graduationMonth-to-month on both ends · Your data comes with you · Nothing to cancel here, ever